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Group Reservations

Group reservations can be made on the same day if there is space available.

You will receive an email confirmation and a digital ticket at the conclusion of the online reservation process. The digital ticket will serve as your timed-entry reservation. Please bring this with you to the Museum on the day of your visit. 

Types of Groups

School Groups

Groups affiliated with an educational institution may book through our school group reservation system. Tickets are free and the $1 transaction fee per ticket from Etix is waived.

Tour Groups  

Groups visiting the Museum with a licensed tour company may book through our tour group reservation system. Tickets are free but include a $1 transaction fee per ticket from Etix.

Other Groups

Groups that are not affiliated with a school or tour company, or groups smaller than 55 people, may reserve tickets through our general ticketing system. Small groups can reserve 25 tickets per transaction. Tickets are free but include a $1 transaction fee per ticket from Etix.

Preparing for Your Visit 

Visitor Guidelines and Safety Measures

The health and safety of our visitors, staff, and volunteers are our highest priority. To help reduce the risk of transmission of COVID-19, please review our latest health and safety guidelines in advance of your visit. 

Arriving at the Museum

When you arrive at the Museum, please come to the Raoul Wallenberg Place entrance. Have a chaperone at the front and back of your group as you line up to enter the building. To prepare for security screening, remove your hands from your pockets, take bags off your shoulders, and listen to security staff as you go through the metal detectors. 

Check in at the group desk immediately beyond security when you arrive. We recommend groups provide at least one adult chaperone for every five students under age 18. Please supervise your group and help us to maintain a comfortable, respectful atmosphere for all our visitors.

Preparing Students for their Visit

It is recommended to talk with students about the Holocaust and the Permanent Exhibition prior to their Museum visit. The more prepared students are for what they will see, read, and hear, the more they may gain from their visit to the Museum. The Museum has developed a variety of resource materials for teachers and group leaders

Teachers are encouraged to explore these materials. You will receive additional information about preparing for a student visit in your ticket confirmation email.